Privacy Policy

The controller within the meaning of the GDPR is:

Gastroenterology at Adenauerplatz

We have appointed a Data Protection Officer, who can be contacted as follows:

Bernd Ritscher
23-1 Service GmbH
Moselstr. 9
47051 Duisburg, Germany
[www.23-1.de](http://www.23-1.de) (encrypted contact form)

You may exercise your right of access, rectification, erasure, restriction, or blocking of the processing of your data at any time, insofar as this is permissible under other applicable legal obligations.

Please contact our team if you have any further questions or comments. If we are unable to assist you, you may also contact the data protection supervisory authority responsible for us at any time.

Privacy Policy for Our Patients

Your information is collected by us for the purpose of your treatment in our practice, entered into our documentation systems, and stored. Your information constitutes particularly sensitive data and is therefore treated confidentially. We only collect information that is necessary for your treatment or required by law. We delete your data once the legally prescribed retention periods have expired.

If further examinations are required as part of your treatment, we may need to involve external laboratories or other facilities. We use external service providers to obtain additional information regarding your diagnosis or treatment. For this purpose, we may disclose your data, health insurance information where applicable, and the necessary medical information. All external service providers act as data processors within the meaning of the GDPR.

For the billing of services provided to statutory health insurance funds, we are required to transmit information to the Association of Statutory Health Insurance Physicians (Kassenärztliche Vereinigung) in accordance with the applicable legal regulations. This may include, for example, your name, address, date of birth, health insurance provider, insurance number, as well as medical services rendered, including diagnoses. In addition, we are subject to legal obligations requiring us to report certain information to public authorities.

We use service providers for the operation of our practice infrastructure. These service providers may maintain our computer and telephone systems or provide internet-based applications enabling you to contact us or book appointments. We also use a telephone assistant service provided by a third-party service provider. These service providers act as data processors within the meaning of the GDPR.

With your consent, we also offer consultations via video systems (video consultations). For this purpose, we use a provider certified by the National Association of Statutory Health Insurance Physicians, which also maintains a verified information security management system for this application.

Privacy Policy for Our Website

The use of our website is generally possible without providing personal data. However, if the website offers the option to enter personal or business data (e.g., email addresses, names, addresses), such information is provided voluntarily by the user.

Your data will be treated confidentially and will not be disclosed to third parties. No connection will be made between this data and the access data mentioned below.

When contacting us (e.g., via contact form or email), the user's information is processed for the purpose of handling the inquiry and in case follow-up questions arise, particularly for the implementation of pre-contractual measures.

Please note that data transmission over the Internet (e.g., via our contact form or by email communication) may have security vulnerabilities. Complete protection of data against access by third parties cannot always be guaranteed.

SSL Encryption

For security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the website operator, this website uses SSL encryption. You can recognize an encrypted connection by the change in the browser's address line from "http://" to "https://" and by the lock symbol displayed in your browser.

When SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Integration of Third-Party Services and Content

Within our online offering, we use third-party content such as YouTube videos, Google Maps material, Google Fonts, and graphics from other websites. This requires the providers of such content (hereinafter referred to as "third-party providers") to process your IP address, as without the IP address they would be unable to deliver the content to your browser. Therefore, the IP address is necessary for displaying this content.

We strive to use only such content whose providers use the IP address solely for delivering the content. However, we have no influence over whether third-party providers store the IP address, for example for statistical purposes. Information regarding such processing can generally be found in the privacy policies on the respective providers' websites.

Our online offering also contains links to other websites (so-called external links). We have no influence on whether the operators of these websites comply with data protection regulations. External links can usually be recognized by underlined text on the website.

Use of Cookies

This website uses so-called cookies to enable the functionality of our website. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective, and secure. Cookies are small text files stored on your computer and saved by your browser.

Most of the cookies we use are "session cookies." They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser during future visits.

You can configure your browser to inform you about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for specific or all cases, and activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website or make certain features unavailable.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request

These data cannot be assigned to specific individuals. No merging of these data with other data sources is carried out. We reserve the right to subsequently review these data if we become aware of specific indications of unlawful use.

Privacy Policy for the Use of Tracking Tools

We do not use any tools for audience measurement or advertising purposes.

OpenStreetMap

We use the OpenStreetMap (OSM) map service.

We integrate map material from OpenStreetMap on the servers of the OpenStreetMap Foundation, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The United Kingdom is considered a secure third country under data protection law. This means that the United Kingdom provides a level of data protection equivalent to that of the European Union.

When using OpenStreetMap maps, a connection is established to the servers of the OpenStreetMap Foundation. During this process, your IP address and additional information regarding your use of this website may be transmitted to the OSM Foundation. OpenStreetMap may store cookies in your browser or use comparable recognition technologies for this purpose.

The use of OpenStreetMap is based on our legitimate interest in providing an appealing presentation of our online services and ensuring that the locations specified on our website can be easily found. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR.

If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telecommunications Digital Services Data Protection Act (TTDSG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.